rb77's Privacy Policy

rb77 is an online gaming platform that provides entertainment gaming services for Bangladeshi players. We place the highest importance on our users' privacy and are committed to protecting your personal information. The purpose of this policy is to inform you about what kind of information rb77 collects, why it collects it, how it is used, and what steps we take to protect your information.

Accessing our platform or using any of our services means you fully agree to this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

rb77 collects various types of information to provide its services. This information falls into two main categories — information provided by the user and information collected automatically.

2.1 Information Provided by the User

When you register with rb77 or use our services, the following information is collected directly from you:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password and security question answers
• Mobile banking account details (bKash, Nagad, or Rocket — for transactions only)
• Identity verification documents (if applicable)

2.2 Automatically Collected Information

When you visit the rb77.bar website, our system automatically collects certain technical information:

• IP address and device type
• Browser type and version
• Operating system information
• Page visit data, session duration, and preferred game categories
• Information collected through cookies and similar tracking technologies
• Referral source (where you came from before arriving at our site)

rb77 uses collected information only for specific and legitimate purposes. We never use your information for unnecessary or unauthorised purposes.

• Account Management: To create, verify, and keep your account secure.
• Service Delivery: To properly complete gaming services, deposit, and withdrawal transactions.
• Customer Support: To help resolve any questions or issues you may have.
• Security Assurance: To prevent fraud, money laundering, and unauthorised access.
• Age Verification: To ensure that only users aged 21 or above are accessing the service.
• Technical Improvement: To enhance platform performance and improve the user experience.
• Communication: To notify you of important policy changes or account-related information.

rb77 applies industry-standard technical and administrative measures to protect your personal information. Our security framework ensures the following:

4.1 Technical Protection

• SSL Encryption: All data transmitted on our website is secured through SSL (Secure Socket Layer) encryption.
• Data Encryption: Stored sensitive information — especially passwords and financial data — is kept in encrypted form.
• Firewall & Intrusion Monitoring: Our servers are protected by industry-standard firewalls and monitoring systems.
• Secure Payment Handling: Transactions via bKash, Nagad, and Rocket are completed following their own security protocols.

4.2 Administrative Protection

• Only authorised staff can access your personal information, and only for service-related purposes.
• All staff receive regular training on privacy and data protection.
• Agreements with third-party service providers include data protection clauses.

However, 100% security cannot be guaranteed when transmitting or storing data over the internet. While we take every precaution, in the event of any security incident, prompt action will be taken and affected users will be notified in a timely manner.

rb77 never sells or rents your personal information. However, in certain circumstances, limited information may be shared with third parties:

• Payment Service Providers: Necessary information is shared with bKash, Nagad, and Rocket to process your deposit and withdrawal transactions. This information is used solely for processing transactions.
• Technology Service Providers: Limited information is shared with selected technology partners for hosting, data analytics, and cybersecurity services, who are bound by strict confidentiality agreements.
• Legal Obligations: Information may be disclosed in compliance with applicable law in response to a court order, legal process, or valid request from a government authority.
• Fraud & Cheating Prevention: Information may be shared with security partners to ensure fair play and investigate fraudulent activity.

Outside of the above cases, your consent will be obtained before sharing your information with any third party for any other purpose.

The rb77.bar website uses cookies and similar technologies to improve your browsing experience and ensure the proper functioning of the site.

6.1 Types of Cookies

• Essential Cookies: These are necessary for the core functions of the website — such as maintaining your login session. Without them, the site will not work properly.
• Functional Cookies: Used to remember your preferences (such as language selection), making your experience more personalised.
• Analytics Cookies: Used to understand which parts of the site are used most and to improve the quality of the platform.

6.2 Cookie Controls

You can disable cookies through your browser settings. However, please note that disabling essential cookies may prevent certain key functions of the site — particularly login and transactions — from working properly.

rb77 retains your personal information only for as long as necessary. Generally:

• Active account data is retained for the entire duration the account remains open.
• Financial transaction records may be retained for a defined period after an account is closed or deleted in order to meet legal requirements.
• Security logs and fraud-prevention data are kept until any necessary investigation is complete.
• Once the need for retention has ended, the data is securely deleted or processed in a way that means you can no longer be identified.

As a user of rb77, you have certain important rights regarding your own personal information:

• Right to Access: You may request to know what information rb77 has stored about you.
• Right to Correction: If any of your information is incorrect or incomplete, you may request that it be corrected.
• Right to Deletion: In certain circumstances you may request that your personal information be deleted, though it may not be possible to delete all data where legal obligations apply.
• Right to Object to Processing: In certain cases, you may object to your information being processed.
• Right to Data Portability: In some cases, you may request your information in a structured, readable format.

To exercise any of these rights, please contact our support team. We will process your request as quickly as possible.

rb77 is an adult gaming platform. This service is intended only for users aged 21 or above. We do not knowingly collect any information from persons under the age of 21.

Age is verified at the time of registration. If any user is suspected of being a minor, the account is immediately suspended and additional verification steps are taken. If any minor's information is found to be stored with us, it will be deleted without delay.

rb77 may use technology servers or services located outside Bangladesh to operate its platform. In such cases, your information may be transferred internationally.

Whenever such a transfer occurs, we ensure that the receiving party maintains protections equivalent to this privacy policy and that appropriate contractual arrangements are in place to safeguard your information.

rb77 reserves the right to update or change this privacy policy at any time. If a significant change occurs, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A clear notice of the change will be displayed on the website.
• The update date will be noted on this page.

Continuing to use rb77 after any changes means you have accepted the updated policy. If you do not agree with the changes, you may close your account at any time.

The rb77.bar website may occasionally reference third-party websites. Those external sites have their own privacy policies and rb77 is not responsible for them.

We recommend that you read the privacy policy of any third-party site carefully before using it.

If you have any questions about this privacy policy or any requests regarding your information, please contact our support team. The rb77 support team can assist in both Bengali and English and is available seven days a week, 24 hours a day.